Julie - Accident and Emergency Healthcare Assistant

Who’s this?

Julie is a healthcare assistant working as part of a team within the Accident and Emergency department, supporting patients in stabilising their injuries initially until further treatment is given, and is based at Royal Oldham Hospital – Pennine Acute Hospitals NHS Trust

What’s the story of their career to date?

Julie has worked for the NHS for seven years, after leaving a job in retail and starting her career as a healthcare assistant based in the discharge lounge, also carrying out bank work as extra shifts gaining lots of experience and confidence in different areas such as maternity, medical and surgical wards, A&E and the medical assessment unit. During this time Julie successfully completed Btec National Diploma’s levels 2 & 3 in Health and Social Care, before securing her current position within the A&E department which she really enjoys

What do they do?

Julie works shifts as part of her role and each day is different, duties include ensuring patients have an ID wrist band on, checking allergies, takes blood samples and completes detailed nursing documentation which includes a skin inspection, a falls care plan and general care for the patient whilst in A, continually checking on the patients. Julie has been trained to apply steri-strips and wound dressings as well as plaster fractures and ensures that she communicates well with the patients letting them know what is taking place in regards to their treatment to ensure that the patient remains calm and informed at all times, the A&E department can be very busy and stressful therefore Julie ensures that the patient’s welfare is paramount. Julie also takes handover details from an ambulance emergency that is due to arrive at the hospital in order to inform the A&E team that an emergency is about to arrive and to prepare for this

What’s the best thing about their role?

Julie feels that she has a really supportive team and Manager in her department; this makes her love coming into work!

Where are they going from here?

Julie is really enjoying her current role and would like to train further in cannulation and catheterisation to enable her to carry out these procedures as part of her role and also has aspirations to train as a nurse in the future

How does a role like this pay?

The role of Accident and Emergency Healthcare Assistant normally starts at a Band 2 on the Agenda for Change Pay Scale.

The National Careers Service have a section for Accident and Emergency Healthcare Assistant where you can find out information about the average pay for the role as well as information about the job and its responsibilities.

Where can I find out more?

This profile has been created by the Greater Manchester NHS Careers Engagement Hub in partnership with Pennine Acute Hospitals NHS Trust. If you have questions then feel free to contact us.

You can find out more about this role by visiting the Accident and Emergency Healthcare Assistant section of the Health Careers website. The site gives information about the role and responsibilities, pay and conditions as well as any qualifications that are required and what the relevant courses or entry requirements are.