Rachel - Senior Communications & PR Officer

Who's this?

Rachel is the Senior Communications & PR Officer for Wrightington, Wigan and Leigh NHS Foundation Trust (WWL)

What’s the story of their career to date?

Rachel left university and spent seven years working for the Lancashire Evening Post, initially as an editorial researcher, then going on to be a journalist. She then spent a year working in a PR agency in Chorley before being headhunted from another agency in Manchester where she spent nearly a year. Rachel saw the advert for the job at WWL and didn’t hesitate to apply. She began on a zero hours contract before gaining full time employment as part of the new External Communications & PR Team. Rachel’s first day was the day after the Manchester Arena terror attack, so she was thrown in at the deep end! She gained an insight as to how both WWL and the wider NHS work together in times of crisis. Since then, Rachel has been part of developing the Communications & PR team at WWL and has received great feedback. The NHSI has been approached by another Trust to ask if WWL could tell them how their team is structured and how they work so that they can emulate WWL’s success. It is a real compliment to how far the team has come in less than six months which Rachel is very proud of.

What do they do?

Rachel’s day is spent dealing with press enquiries, filming requests and attending meetings both to ensure that the reputation of WWL is at the forefront of any messages that are being sent out and to keep abreast of any developments within WWL that might be of press interest. She works closely with the Internal Communications and Staff Engagement Team also, to align messages and keep a consistent line of communication to staff

What is the best part about their role?

The variety of work and being part of a positive and hard-working team. “A lot of what we do in PR is what you DON’T see but when there is something that SHOULD be seen, we make sure that we’re loud and proud about it.” Rachel loves working for WWL and values the opportunities to shout about the WWL Family. No two days are the same and she is always learning something new.

Where are they going from here?

Rachel is very happy in her role but is always eager to progress and nurture both her own talents and that of the people in her team

Where can I find out more?

This profile has been created by the Greater Manchester NHS Careers Engagement Hub in partnership with Wrightington, Wigan and Leigh NHS Foundation Trust. If you have questions then feel free to contact us.

You can find out more about this role by visiting the Senior Communications & PR Officer section of the Health Careers website. The site gives information about the role and responsibilities, pay and conditions as well as any qualifications that are required and what the relevant courses or entry requirements are.